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Information on Customs Offices
Information on airport customs offices
Information on airport customs offices

Location, Open Times and Contact details of customs at major Italian and EU airports

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Written by Marco Trombetta
Updated over a week ago

Warning: the information described is that indicated on the website of the various international airports. Therefore Stamp does not take full responsibility for the quality of the information. In particular, Stamp does not guarantee Open Times. 

1. MAIN AIRPORTS IN ITALY 

Sorted A-Z

BARI / Aeroporto Internazionale di Bari-Karol Wojtyla
Location: n.a.
Open time: 6:00/24:00 every day
Email: [email protected]
Number: +39 0809180236

BOLOGNA / Aeroporto G. Marconi Bologna
Location: Arrivals Area on the ground floor close to the tourist information point  OR Right after security control
Open time: 24/7
Email: [email protected]
Number: +39  0513783390 or +39  0513783387

CAGLIARI / Aeroporto di Cagliari-Elmas
Location: n.a.
Open time: 07:00/24:00 every day
Email: [email protected]
Number: +39 0707591273

CATANIA / Aeroporto di Catania-Fontanarossa  
Location: Check-in Area OR Right after security control
Open time: 24/7 ring the bell if nobody is there
Email: [email protected]
Number:  +39 095348625

MILAN / Aeroporto Milano Malpensa
Location: Check-in Area in T1 and T2
Open time: T1: 24/7 - T2: 7:00/24:00 every day
Email: [email protected]
Number: +39 03321822111

MILAN / Aeroporto Orio al Serio
Location: Check-in Area B close to "Ski.Point B" OR Gates Extra-Schengen Area right after the Border Police desks
Open time: 24/7
Email: [email protected]
Number: +39 0350862305

MILAN / Aeroporto Milano Linate
Location: At the end of the Check-in Area 8 on the right
Open time: 24/7
Email: [email protected]
Number: +39 0245389111

NAPLES / Aeroporto Internazionale di Napoli-Capodichino
Location: Check-in Area near check-in counter no. 10 OR Right after security control on the 1st floor
Open time: 24/7
Email: [email protected]
Number:  +39 0817896433 or +39  0817896268 or +39 08119334358

PALERMO / Aeroporto di Palermo Falcone e Borsellino
Location: Check-in Area B on the 1st floor OR Gates Extra-Schengen Area after the border police passport control
Open time: 24/7
Email: [email protected]
Number: +39 0917020249 or +39 0917020282

PISA / Aeroporto Internazionale Galileo Galilei Pisa
Location: n.a.
Open time: 24/7
Email: [email protected]
Number: +39 055 7366707

ROME / Aeroporto Leonardo da Vinci-Fiumicino
Location: Check-in Area in T1 and T3 OR Gates Area E close to the Info Point ADR (Aeroporti di Roma)
Open time: 24/7
Email: [email protected]
Number: +39 0665954343

ROME / Aeroporto di Ciampino
Location: Check-in Area  OR Right after security control
Open time: Mon-Fri 8:00/18:00 - Sat 8:00/14:00
Email: [email protected]
Number: +39 0665959277

TURIN / Aeroporto di Torino-Caselle
Location: n.a.
Open time: 24/7
Email: [email protected]  
Number: +39 0113484752 or +39 0113484776 or +39 0113484779

VENICE / Aeroporto di Venezia-Marco Polo
Location: Check-in Area on the 1st floor close to check-in desks no. 38-44
Open time: 5:00/24:00
Email: [email protected]
Number: +39 0418773586 or +39 0418773111 option 3

VERONA / Aeroporto Valerio-Catullo
Location: Check-in Area close to check-in desks on the right side of the area OR Gates Area after the duty free store area, close to the First Aid Entrance
Open time: 24/7
Email: [email protected]
Number: +39 0917020249 or +39 0917020282

__________________________________________________________________

2. MAIN AIRPORTS EUROPEAN UNION

Sorted A-Z

AMSTERDAM / Amsterdam Airport Schiphol
Location: Check-in Area Hall 3 close to check-in desk 29/30 OR Gates Area Lounge 3 close to gates F
Open time: 24/7
Email: [email protected]
Number: +31 204067200 or +31 881566655

ATHENS / Athens International Airport
Location: Main Terminal on the Arrivals Level 0
Open time: 24/7
Email: [email protected]
Number: +30 2103530342 

BARCELONA / Barcelona–El Prat Josep Tarradellas Airport
Location: Check-in Area in T1, Floor 3 close to desk 200 OR Check-in Area in T2B on ground floor
Open time: T1 open 24/7 + T2B open 7:00/22:00 every day
Email: [email protected]
Number: +34 933740852

COPENHAGEN / Copenhagen Airport
Location: Check-in Area T3
Open time: 24/7
Email: n.a.
Number: +45 72371182 or +45 72371140 or +45 72371144

DUSSELDORF / Düsseldorf Airport
Location: Check-in Area at TA in Area B of the terminal A building next to check-in counter no. 192 OR Gate Area B near gate B32
Open time: Check-in Area 04:00/20:00 every day (Gates Area n.a.)
Email: [email protected]
Number: +49 (0)211 4216944

FRANKFURT / Frankfurt am Main Airport
Location: Check-in Area in T2, on Floor 2 in Area D OR Check-in Area in T1, on Floor 2 at Area B OR Arrival Area in T1, on Floor 2 at Area A OR Right after security control on the right in T2
Open time: T2 Area D and T1 Area B 7:00/21:00 every day +  T1 Area A 5:30/22:15 every day
Email: [email protected]
Number: +49 35144834 or +49 35144530 (or just for T1 Area B is +49 35144834 or +49 35144510)

LISBON / Lisbon Airport
Location: Check-in Area in T1, on floor 2 at Area F OR After security control, to the right of duty free store area
Open time: n.a.
Email: [email protected]
Number: +351 210037752

MADRID / Adolfo Suárez Madrid–Barajas Airport
Location: Check-in Area in T4 on Floor 2 OR Check-in Area in T1 on Floor 1 OR Gates Area in T4 on Floor 2 at Lounge 11 OR Gates Area in T1 on Floor 2 at Lounge 1
Open time: Check-in Area T4 and T1 7:00/22:00 every day + Gates Area T4 and T1 24/7
Email: [email protected] or [email protected]
Number: +34 917467011

MUNICH / Munich Airport

Location: Check-in Area in T1, on Floor 4 in Module B OR Check-in Area in T2, on Floor 4 at Gate G, H OR Right after security control in T2 on Floor 4 direction Gate K, L  OR Right after security control in T2 on Floor 5 direction Gate G,H, South control
Open time: 6:00/21:00 every day
Email: [email protected]
Number: +49 89975 or +49 90700

PALMA DEL MALLORCA / Palma de Mallorca Airport
Location: Check-in Area 2nd floor
Open time: n.a.
Email: n.a.
Number: n.a.

PARIS / Charles de Gaulle Airport
Location: In T1 CDGVA at level 2, Hall 6 OR Check-in Area in T2A close to entry door 5 OR Check-in Area in T2C close to entry door 12 OR Check-in Area in T2D close to entry door 6 OR Check-in Area in T2E close to entry door 4 OR Arrivals Area in T2F OR Arrivals Area in T3  
Open time:
24/7
Email: [email protected] or  [email protected] or [email protected]
Number: +33 148623543

PARIS / Orly Airport
Location: Check-in Area in T1-2 on 1st floor close to entry door 21d OR Check-in Area in T4 on ground floor close to entry door 47d
Open time: 24/7
Email: [email protected]
Number: +33 0149750910

STOCKHOLM / Stockholm Arlanda Airport
Location: T5 Arrival Area
Open time: 24/7
Email:  [email protected]
Number: +46 771520520 (8.00-16.30, general enquiries on customs matters) or +46 84566560 (at all other times)

VIENNA / Vienna International Airport
Location: e-validation counter at Check-in Area T1, T1A, T3 OR Customs Office in Arrival Area at Level 0 OR Only e-validation counter at Gates Area T1 - T1A - T3 (after security control following tax free sign)
Open time: n.a.
Email: [email protected]
Number: +43 50233730 or +43 50233563001

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