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Articles to help answer questions from customers
Wantong avatarM
By Wantong and 1 other2 authors15 articles
Why is the invoice "rejected" before expire date?
Is it necessary to download Stamp's app?

General guide on how Stamp works


How does Stamp work?

Information on Customs Offices


Information on airport customs offices
Information on Italy-Swiss border customs

Other frequently asked questions


Unrecognized charge from Stamp?
How much does Stamp charge?
Difference between Stamp Tax Free and tax refund companies?
Do I need a VAT refund?
When will the pre-authorization on my credit card be released or unfrozen?
How much time do I have to get the invoice approved by the customs?
Do I need to go to the customs before security? And before check-in?
Where to get customs approval if I need to transfer in another EU country?
Leaving from an EU country other than Italy or Austria?
Departure from a non-EU country
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