1. Go into a STAMP affiliated store
2. Your First Purchase with STAMP
To activate your account, you only need:
✔ Phone number or WeChat account
✔ Passport details (for Swiss and Italian travelers)
✔ Credit/debit card for VAT guarantee
3. VAT Guarantee: Full Security
STAMP places a VAT pre-authorization on your card, but:
No money is charged, the funds remain in your account.Your bank may notify you about this pre-authorization.
It is automatically released once your invoice is approved by customs.
4. Customs Validation: Just the Essentials
When leaving the EU:
Visit the official customs office within 90 days.
Ensure your purchases are unused and ready for inspection.
With STAMP, no need to visit private refund offices.
Customs in Italy:
Present your invoice, either paper or digital, for validation.
Other EU customs offices:
Present your invoice in paper format.
Send us a clear image of the validated invoice.
5. Invoice Validation Status
Approved Invoice: STAMP will notify you, and the VAT pre-authorization will be canceled.
Rejected Invoice: If customs validation is not obtained, the VAT amount will be charged.
VAT who? Buy direct, no hassle.
Because shopping tax-free should be as easy as traveling.
Transparent Service Fees
For invoices up to €20,000 (VAT included):
💰 €1.49 – €70 to €150
💰 €3.99 – €150 to €300
💰 €9.99 – €300 to €500
💰 €19.99 – €500 to €2,000
💰 €24.99 – €2,000 to €5,000
💰 €39.99 – €5,000 to €10,000
💰 €49.99 – €10,000 to €20,000
For invoices over €20,000:
🔹 1% commission on the total amount.