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Leaving from an EU country other than Italy or Austria?
Leaving from an EU country other than Italy or Austria?

Send of a picture of your stamped invoice

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Written by Wantong
Updated over a week ago

EU countries other than Italy or Austria do not yet have digitalized customs systems. You will get an ink stamp as validation by the customs officers. Please take a picture of the stamped invoice and send it to us via our website, APP, facebook or email at [email protected] as a proof of the customs approval. 


No picture proof is considered the same as no approval, and will result in VAT charge.

Stamp is fully digitalized, there is no need to mail the invoice. 

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